Privacy policy

The short version

Minsahead has no accounts, no ads and no tracking. We never ask for your name, email or phone number.

What we store

When you set up Minsahead, your phone makes a random install id and keeps it in its secure storage. We keep only a hashed copy of it and of the access tokens it gets, under an anonymous owner id.

With that id we store your commutes: the stations, days and times, and the ticket and price if you add one. We also store your phone type, language and app version.

Your trips

To watch your trains we keep each trip’s live state, the alerts we decided to send you, and how each journey ended: on time, late, switched or disrupted, with the trains you took. That is stations and trains only, never where you are.

Location

“Use my location once” is optional. Your phone sends its position once to find nearby stations, and we don’t store or log it. You can search for your station instead.

Alerts

If you allow notifications, we store a push token and send alerts through Firebase Cloud Messaging, which hands them to Apple or Google to deliver. You can turn alerts off in your phone’s Settings.

Rail data and weather

Train times and changes come from National Rail’s Darwin feed, through the Rail Data Marketplace. Weather comes from Apple WeatherKit: we ask for the area around the station your train leaves from, never your own location.

Usage data and crashes

Google Firebase Analytics and Crashlytics collect nothing until you turn on “Share anonymous usage data” in Settings, and stop when you turn it off. Events record choices and outcomes, never your stations, times or trips.

Premium

When Minsahead offers Premium, subscriptions go through the App Store or Google Play and RevenueCat, which tells us whether you have Premium against your anonymous owner id. We never see your payment details.

Where it is kept

Our servers run on Railway in Europe West. Encrypted nightly backups are kept in Cloudflare R2 for 35 days.

On your phone

Your settings, theme and the latest state of your trips stay on your phone.

Deleting your data

You can delete everything Minsahead keeps about you at any time in the app: Settings → Delete my data. This deletes your commutes, trip history, alerts and the device details we use to send them, from our servers and from your phone, straight away. It can't be undone.

Copies in our encrypted backups are deleted when those backups expire, within 35 days. Deleting your data does not cancel a subscription; cancel it in the App Store or Google Play.

Changes and contact

We'll update the date above when this policy changes. Questions: [email protected].